Industry
Novus Service for Water Purifiers and Appliances
Filter changes, repairs and warranty claims.
Novus Service helps water purifier and appliance dealers manage sales, warranty and repair requests, scheduled filter changes and spare parts from one app.
The challenge
- Filter and part replacements are due every few months for thousands of customers.
- Warranty and paid repairs get mixed up without clear records.
- Small spare parts go missing between the store and the technician.
How Novus Service helps
Service Management
Schedule recurring filter changes and separate warranty jobs from paid repairs.
Inventory Management
Track filters and spares by branch and record parts used on each visit.
Task Management
Give technicians a clear daily list of visits, ordered by priority.
Lead Management
Turn service visits and referrals into new sales leads.
Water Purifiers and Appliances: common questions
Can we track warranty status per customer?
Yes. Warranty details sit on the customer and product record, so technicians can see coverage before starting a job.
Will it help with high volumes of small visits?
Yes. Task lists, branch filters and overdue tracking are built for teams handling many short visits a day.
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Run your water purifiers and appliances business from one app
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