SERVICE MANAGEMENT
- Service Listing
- Custom fields, status & properties
- Assign ticket to User
- Service knowlege database
- Service work flows
- Service global search
CUSTOMER MANAGEMENT
- Complete customer & contact Database
- Unlimited customers and contacts
- Service History by customer or contact
- Customer notes with alerts
- Mobile Application
- Customer, machine search
EMPLOYEE MANAGMENT
- Schedule workflow
- Direct contact with service ticket
- Agent Reports
- Agent Wallet
- Location Visit
- Expnese Report
PRODUCT & INVENTORY MANAGEMENT
- Product Database
- Product catalogs
- Global Product search
- Product service managment
- Maintain Inventory
HELP & SUPPORT
- PLow startup cost/ Low cost of ownership
- Onboarding/ Training
- Data Migration
- Technical support (Email, Phone)
- Online Documentation
REPORTS MANAGEMENTS
- Pending service
- Completed Service
- Date wise Service
- Employee Report
- Employee Expense Report
Security & Controls
- Rights managements
- 256-bit Encryption
- SSL Certificate
